Questions to Ask Before Hiring a Carpet Cleaner
With its cheap prices, great deals and professional-looking technicians, a carpet cleaning service may look wonderful. Don’t be fooled by these misleading advertisements and confusing claims. Sometimes, these technicians may actually have no idea what they’re doing and low prices may result in poor quality. Because of that, it is important to do some research so you can make an informed, intelligent decision when hiring a carpet cleaner.
Here are some questions to ask a carpet cleaning business before inviting them into your home.
Do you offer free estimates?
Most carpet cleaning services will give you a free estimate or quote. Before hiring a carpet cleaner, we suggest that you get estimates from 2 to 3 companies so you can compare their rates and avoid unforeseen costs in the future.
What services are included in the price quote?
Professional cleaners would vacuum the carpet thoroughly before proceeding with a deep cleaning. Will they do the same thing? Also, is there are an extra charge for the removal of stubborn stains, wax removal or pet odor removal? If so, how much would it cost?
How long have you been in the business?
The answer can speak volumes about a company’s reputation. A company with a strong reputation and a long-standing operation should obviously be your choice. After all, the company wouldn’t have survived in this business had it not gained the trust of its customers.
Are your technicians IICRC certified?
The IICRC is the largest organization that certifies carpet cleaners. Certification by the IICRC is the equivalent to a degree in carpet cleaning. So if a technician is IICRC certified, you can be sure that they have sufficient knowledge and experience to do the job since they have gone through extensive training. If the technicians are not IICRC certified, then you might want to look elsewhere.
Is your work guaranteed?
Reputable companies usually offer a 14 to 30-day guarantee. Before you push through with the project, it is important to know if their services include a free follow-up cleaning if in case there’s a problem with their work.