Privacy policy

Effective Date: October 14, 2025

At Denver Carpet & Flooring, your privacy is our priority. We are committed to protecting the personal information you share with us and to being transparent about how we collect, use, and safeguard it.

By using our website — https://www.denvercarpetandflooring.com — you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

When you fill out a contact form, request a quote, subscribe to our newsletter, or communicate with us directly, we may collect:

Full name
Phone number
Email address
Physical address
Details about your project or service request
Any additional information you voluntarily provide

B. Automatically Collected Information

When you browse our website, we automatically collect certain data through analytics and cookies, including:

Your device’s IP address
Browser type and version
Operating system
Referring website (for example, Google or Facebook)
Date, time, and duration of your visit
Pages viewed and interactions with our website

This helps us understand how visitors use our site and allows us to improve user experience.

SMS Consent & Text Messaging CommunicationsBy providing your mobile phone number and opting in through our website forms, checkboxes, or other communication methods, you consent to receive text messages from Denver Carpet & Flooring (DeWees Enterprises LLC). These messages may include transactional and service-related communications such as appointment confirmations, estimates, project updates, installation notifications, customer support messages, and follow-ups. If you separately opt in to marketing communications, messages may also include promotional offers, discounts, and announcements.

Message frequency may vary depending on your interactions with us and the status of your project. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing any goods or services. You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly using the information provided in this Privacy Policy.

SMS consent and opt-in data are used solely for communication purposes related to our services and will not be sold or shared with third parties for marketing purposes.

2. How We Use Your Information

We use your information to:

Respond to your inquiries, service requests, or quote submissions
Schedule and manage appointments or installations
Send updates, promotional offers, or newsletters (if you’ve opted in)
Improve our website, products, and services
Comply with legal and regulatory obligations

We only send marketing communications if you have explicitly given consent. You can unsubscribe at any time using the link in our emails or by contacting us directly.

3. Sharing of Information

We respect your privacy and will not sell, rent, or trade your personal information.

We may share limited information with trusted third parties only when necessary to:

Fulfill your service or installation request
Process payments securely
Maintain our website and digital services
Comply with applicable laws or lawful requests

All third-party partners are required to protect your data and use it only for the specific purpose for which it was shared.

4. Mobile Information & SMS Privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

Identify repeat visitors
Measure website traffic and engagement
Improve site performance and relevance

You can disable cookies in your browser settings, though some features may not function properly.

6. Data Retention and Security

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse.

7. Your Rights and Choices

You have the right to:

Access, correct, or update your personal information
Request deletion of your data (where legally permissible)
Opt out of marketing communications
Request information about how your data is shared

To exercise these rights, contact us using the details below.

8. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies when visiting them.

9. Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal data from them.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Denver Carpet & Flooring
11809 East 51st Avenue
Denver, CO 80239
📞 (303) 963-9583
📧 info@denvercarpetandflooring.com
🌐 www.denvercarpetandflooring.com