Effective Date: October 14, 2025
Effective Date: October 14, 2025
Welcome to Denver Carpet & Flooring. These Terms and Conditions (“Terms”) govern your use of our website and any related services provided by Denver Carpet & Flooring. By visiting or using our website, requesting a quote, or purchasing our products or services, you agree to these Terms.
1. Company Information
Denver Carpet & Flooring
11809 East 51st Avenue
Denver, CO 80239
Phone: (303) 963-9583
Email: info@denvercarpetandflooring.com
Website: www.denvercarpetandflooring.com
2. Acceptance of Terms
By accessing our website or engaging with our services, you confirm that you have read, understood, and agreed to be bound by these Terms.
If you do not agree, please do not use our website or services.
3. Services and Quotes
- All quotes or estimates provided by Denver Carpet & Flooring are valid for a limited time and subject to change without notice.
- Pricing is based on materials, measurements, labor, and market conditions at the time of the estimate.
- Final pricing may vary depending on actual on-site measurements and customer-selected materials.
- Acceptance of an estimate constitutes agreement to the described work and applicable payment terms.
4. Appointments and Installations
- Scheduled appointments are subject to availability.
- Customers are responsible for providing access to the property and ensuring that the installation area is clear and ready.
- We make every effort to complete projects within agreed timelines but cannot be held liable for delays due to weather, supply shortages, or unforeseen circumstances.
5. Payments
- A deposit may be required before any materials are ordered or work begins.
- Final payment is due upon completion unless otherwise stated in writing.
- Accepted payment methods will be provided at the time of agreement.
- Late payments may incur additional fees or interest.
6. Cancellations and Refunds
- Orders for custom or special-order materials cannot be canceled or refunded once production or shipping has begun.
- For other cancellations, please contact us as soon as possible. Refund eligibility depends on the stage of the order or service.
- Deposits may be non-refundable in cases where costs have already been incurred.
7. Product and Service Warranties
- Product warranties are provided by the manufacturer.
- Installation warranties are offered by Denver Carpet & Flooring for a specified period (details provided at time of purchase).
- Warranty coverage does not include damage caused by misuse, neglect, accidents, or improper maintenance.
8. Limitation of Liability
Denver Carpet & Flooring strives to ensure quality in all services. However, we are not liable for:
- Indirect, incidental, or consequential damages;
- Loss of profits, revenue, or data;
- Damage caused by improper use, external factors, or acts of nature.
Our total liability, whether in contract or tort, shall not exceed the amount paid by the customer for the specific service or product in question.
9. Website Use
- All content on our website — including text, images, logos, and graphics — is the property of Denver Carpet & Flooring and may not be copied, distributed, or used without written permission.
- You may not use this site in any way that could damage, disable, or impair its functionality or interfere with other users.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
You can view our Privacy Policy here: https://www.denvercarpetandflooring.com/privacy-policy
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of external sites. Accessing those sites is at your own risk.
12. SMS Messaging Terms & Compliance
1. Program Description
This messaging program sends appointment confirmations, appointment reminders, scheduling updates, and customer support messages to customers who have booked an appointment with Denver Carpet & Flooring through our website at https://www.denvercarpetandflooring.com, or via our online scheduling or quote request forms, and who have explicitly opted in to receive SMS notifications.
Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages may include scheduling confirmations, appointment reminders, rescheduling updates, project-related notifications, and customer support communications related to flooring services.
2. Cancellation Instructions
You can cancel the SMS service at any time by texting “STOP” to the same number that sent you messages. Upon sending “STOP,” you will receive a confirmation message acknowledging your unsubscribe request. After confirmation, you will no longer receive SMS messages from us.
To rejoin, you may sign up again through our website or forms and we will resume sending SMS messages to you.
3. Support Information
If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at info@denvercarpetandflooring.com or call (303) 963-9583 during business hours.
4. Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage, appointment schedule, and project status. For questions regarding your wireless plan, please contact your wireless provider.
6. Supported Carriers
Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction
You must be at least 18 years of age to participate in our SMS messaging program.
8. Privacy Policy
For information on how we collect, use, and protect your data, please review our Privacy Policy at: https://www.denvercarpetandflooring.com/privacy-policy
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, governing the use of SMS communications.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Colorado. Any disputes arising from these Terms or your use of our services will be handled in the appropriate courts located in Denver, Colorado.
14. Updates to These Terms
Denver Carpet & Flooring reserves the right to modify or update these Terms at any time. Updates will be posted on this page with a new effective date. Continued use of our website or services after changes are posted constitutes your acceptance of those changes.
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Denver Carpet & Flooring
11809 East 51st Avenue
Denver, CO 80239
📞 (303) 963-9583
📧 info@denvercarpetandflooring.com
🌐 www.denvercarpetandflooring.com